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FAQ
Frequently asked questions
Everything you need to know about GovClerk Minutes.
Getting Started
GovClerk Minutes is governance software that records your meetings and produces audit-ready, tamper-proof minutes automatically. Upload a recording or record directly in the app, and GovClerk handles the rest. No manual note-taking, no formatting, no chasing people for signatures.
Private sector companies, boards, and organizations that need proper governance records without the complexity or cost of enterprise software. If your organization runs meetings that require formal minutes, GovClerk Minutes is built for you.
Less than 24 hours. Sign up, upload your first recording, and get your first set of minutes the same day.
Yes. Every new account starts with a free trial. No credit card required to get started.
Features
GovClerk supports English, Zulu, Xhosa, Afrikaans, Sepedi, Portuguese, Spanish, French, German, Italian, Arabic, Hindi, Swahili and more. Select your language when uploading a recording and GovClerk transcribes and generates minutes in that language.
Every set of minutes generated by GovClerk is SHA-256 hashed at the point of creation and digitally sealed on approval. That means you can prove the document has not been altered since it was generated. A public verification link lets anyone confirm the record is authentic.
Otter and Fireflies are meeting recorders. GovClerk is governance infrastructure. The difference is that GovClerk produces structured, formatted, legally defensible minutes with chain of custody proof, not just a transcript. It is built for organizations that need to demonstrate compliance, not just remember what was said.
Yes. GovClerk Portal is a separate product built specifically for municipalities, public bodies, and government organizations. Visit govclerkpartners.org to learn more.
Privacy
Recordings are stored in a private S3 bucket with presigned URLs. Nobody outside your organization can access them. Audio is processed for transcription and then the minutes are generated. You can download or delete your recordings at any time.
Pricing
GovClerk Minutes is priced per token, where tokens represent minutes of audio processed. Plans start from a few dollars a month. Visit the pricing page for current plans and rates.
Support
Email cliff@govclerkminutes.com or use the live chat on the site. You will get a response from a real person, not a support bot.